HR Shared Service Advisor

Job Introduction

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future. 

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

• Lead the HR Shared service team in delivering a service- first approach with strong focus on equality, diversity, and inclusion in all aspect of their work
• Establish and maintain effective, productive relationships with third party providers such as checks direct and Tribepad ensuring smooth collaboration and optimal service delivery.
• Have a thorough understanding of the HR policies and procedures to lead and guide the HR shared service in providing first-line advice and support their development in delivering this service 
• Manage and analyse HR data and reports, to look for efficiencies in processes
• Be an expert for the ITrent system and manager all data within the system
• An expert in onboarding process and the Application tracking system Tribepad. 
• Lead the HR shared service team and provide support for 1-2-1 and supervision, performance management, appraisals, and development plans 
• Lead the admin team to produce and review all contracts and contractual letters
• Maintain employee records in line with GDPR and ensure accurate HR database management 

Benefits

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support  from trained colleague and free weekly yoga session  in person or online
• Access to our Employee Assistance Programme for you and adults at your home

• CIPD Level 5 OR Degree and relevant experience.
   
• Proven experience as an HR Advisor or in similar role
• Experience of working in a busy environment 
• Excellent communication and interpersonal skills with the ability to build positive relationships at all levels
• Strong organisational and time management skills with the ability to prioritise workload effectively
• Ability to handle sensitive matters with professionalism and confidentiality 
• Proficiency in HR databases and HR systems